Sometimes you can accidentally send funds to a previous deposit address instead of creating a new deposit. If this happens, your funds may not show up automatically, but don’t worry we can help recover them.
Here’s what you need to do:
Create a new deposit with the exact same amount you sent to the old address.
Note down both deposit IDs the new deposit ID and the old deposit ID.
Go to the Support Contact Details section and send us both deposit IDs.
Our support team will take care of the rest and help recover your funds.
🧾 Support Contact Details:
📧 [email protected]
💬 Live chat: https://app.solcard.cc/support