Managing Your SolCard
This article covers common SolCard management questions, including expiry dates, transaction activity, billing addresses, and cardholder names.
Does My SolCard Ever Expire?
Each SolCard is valid for three years from the date it is issued.
If you would like to extend the expiry date after that period, please contact the SolCard Support team for assistance with the renewal process.
Where Can I See My Card Activity?
To view your SolCard activity:
Select the correct SolCard in the left sidebar
Scroll down to the Activity list below your balance
The Activity list shows your purchases and the funds added to your SolCard, with the merchant, status, category, amount and time of each entry. Use Search activity to find a specific entry.
Where Can I Find The Billing Address Of My Card?
SolCard does not provide a fixed billing address.
When a merchant requests a billing address, you can usually enter any valid U.S. address and the payment will work in most cases.
Important Information
The address does not need to match your SolCard account
SolCard does not verify or store billing addresses
Some merchants may still decline payments due to their own address verification systems
If a payment fails, you can try:
A different valid U.S. address
A different merchant
Contacting the merchant directly
If you do not have a U.S. address available, you may use a public address generator.
Can I Change The Name On My SolCard?
The name on your SolCard cannot be manually changed.
When you complete KYC verification, the cardholder name will automatically update to the verified name submitted during the verification process.
Benefits Of Completing KYC
Cardholder name updated to your verified name
Monthly spending limit increased to $100,000
0% top-up fees
Apple Pay and Google Pay support for Platinum cards
To complete KYC verification, visit:
https://app.solcard.cc/account?tab=upgrade
Alternative Option
If you do not wish to complete KYC verification, you may withdraw the remaining balance from your current cards and create a new account using the correct name.
Need Additional Help?
Email: [email protected]
Live Chat: Available on-site via Intercom