1. Excessive Declined Transactions
Your SolCard will be automatically canceled if it experiences three consecutive declines due to insufficient balance. To avoid this:
Always check your balance before making a purchase.
Ensure your payment amount does not exceed available funds.
Avoid retrying transactions multiple times if they fail due to insufficient balance.
2. Using Your Card at Prohibited Merchants
Attempting to use your SolCard at restricted vendors will result in immediate cancellation. Some of the key prohibited merchants include:
Payment platforms: PayPal, Binance, OKX
Subscription services: OnlyFans, Patreon
Financial institutions: Any U.S. bank, wire transfer services
Gambling & betting sites: Casinos, sports betting, lotteries
For a complete list of restricted merchants, check our updated guidelines.
3. Transactions with Prohibited Merchant Category Codes (MCCs)
Certain Merchant Category Codes (MCCs) are flagged as high risk and are strictly prohibited. Transactions under these categories can lead to immediate card cancellation. These include:
Money orders & wire transfers (MCC 4829, 6530-6538)
Pawn shops (MCC 5933)
Escort services & adult entertainment (MCC 7272-7297)
Betting, gambling, and casinos (MCC 7800-7995)
Political and religious organizations (MCC 8651-8661)
How to Prevent Card Cancellation
Monitor your balance: Always keep enough funds to cover purchases.
Check merchant policies: If unsure, verify if the vendor is allowed before attempting a transaction.
Avoid multiple failed transactions: Stop retrying if your card gets declined and check for potential issues.
By following these guidelines, you can ensure uninterrupted use of your SolCard. If you have any questions, contact Support@solcard.cc for assistance.